DLP Featured by Greater Manchester Chamber for Award winning GenAI Innovation

Read the full interview on the Greater Manchester Chamber of Commerce website.

In this feature, our Director Kevin Freeman shares how DLP is using GenAI to reshape customer service — removing language barriers and helping businesses communicate more effectively, at scale.

Being featured by the Greater Manchester Chamber is a meaningful milestone for us. As a young but fast-moving business, this kind of recognition not only reinforces the value of what we’re building — it shows there’s real appetite for innovation in customer service and communication.

We founded DLP to solve a problem we’ve seen again and again in contact centres: long wait times, frustrated customers, and language gaps that leave people behind. With our GenAI solutions — Chatbot+™, Livechat+™, and Voicebot+™ — we’re helping businesses speak over 120 languages fluently, adapt to dialects, and respond in real time.

This is just the beginning. Our mission is to empower teams with technology that supports them — not replaces them — and to help businesses deliver better experiences for every customer, everywhere.

We’re grateful to the Chamber for spotlighting our story and vision. If you’d like to learn more about how GenAI can help your business respond faster, serve smarter, and scale globally — we’d love to talk.

👉 Get in touch with us here or Book a free demo to see it in action.